It's like 911 for your pet.
If your pet has a basic ID tag with your phone number and you don't answer, the finder will always be able to reach our live operators 24/7 by calling the toll-free number on your pet's Pet Emergency Tag.
If your pet is rescued from your home and first responders are unable to reach you, they can call our 24/7 helpline. We'll call your backup contacts to let them know your pet needs help.
If you're involved in a serious car accident with your pet, first responders can call our toll-free number 24/7. We'll call your backup contacts and give them the details of the emergency, including your pet's location.
If your pet is lost while traveling, the Pet Emergency Tag works anywhere in the U.S. and Canada. If your pet becomes sick or is injured while traveling, you can call the toll-free number on your pet's Emergency Tag to find the location of the nearest vet.
If your pet is found injured and you can't be reached, we can authorize emergency medical treatment on your behalf. This feature is optional and requires that you have a credit card on file in your pet's secure emergency profile.
If there's a disaster, your phone may not work. But our toll-free number on the Pet Emergency Tag always works. Rescuers can call us when they get to a phone outside the disaster area. When you call us, we'll give you the rescuer's information.