Essential Pet Protection
It's not just a tag. It's a lifeline.
The Pet Emergency Tag System (PETS) provides essential services that work in addition to your pet's ID tag and microchip, and in different ways, for your pet's total protection.
If your pet is ever lost or needs immediate help and you can't be reached right away, the PETS is your pet's 24/7 lifeline:
If you're in a car accident with your pet
If there's a disaster and your phone doesn't work
If there's any reason you can't or don't answer your phone
Using the instructions you enter in your pet's online profile, we'll put your customized pet emergency plan into action immediately, including: your backup emergency contacts, vet info and any special needs your pet may have. Covers U.S. and Canada.
Peace of mind guaranteed. Or your money back. Really.
A standard pet ID tag and microchip are not required, but we highly recommend both.
Total Pet Protection
The phone number on the Pet Emergency Tag connects to a 24/7 live helpline that works like "911" for your pet in the U.S. and Canada.
One easy call connects to our U.S.-based staff. We'll use the vital information you entered when you registered your pet's Pet Emergency Tag to get them the help they need immediately.
The Pet Emergency Tag works in ways an ID tag and microchip don't. And it's not just for lost pets. Think of it as a "911" system for your pet that works in any emergency. Add it for your pet's total protection.
We highly recommend a chip as a backup in case your pet loses their collar or tag. But a chip is not a good primary ID because it's not visible or easy to use.
A chip requires a stranger to be willing and able to drive your pet to a vet or shelter to be scanned. What if it's after hours or a holiday? With the Pet Emergency Tag, help is always just one easy phone call away.
A microchip is a good tool for backup in case your pet needs help and their ID tag or collar is missing. But it's not a fast or easy way to help your pet because it's not visible and must be scanned.
We highly recommend an ID tag with your phone number. It's the fastest way to reach you if your pet needs help.
Think of the Pet Emergency Tag as your pet's 24/7 safety net if you can't or don't answer your phone. We always answer. And we'll stay on the phone with the caller until we can reach you or one of your backup contacts.
A standard ID tag is a good start. It's the first thing someone will look for if your pet needs help. The Pet Emergency Tag is your pet's 24/7 lifeline if you can't or don't answer your phone.
It's like 911 for your pet.
If your pet has a basic ID tag with your phone number and you can't be reached, the finder will be able to reach our live operators 24/7 by calling our phone number on your Pet Emergency Tag.
If your pet is rescued from your home and first responders are unable to reach you, they can call our phone number on your Pet Emergency Tag. We'll call your backup contact(s) to let them know your pet needs help.
If you're involved in a serious car accident with your pet, first responders can call our phone number on your Pet Emergency Tag. We'll call your backup contact(s) and give them the details of the emergency, including your pet's location.
If your pet is lost while traveling, your Pet Emergency Tag works 24/7, anywhere in the U.S. and Canada. If your pet becomes sick or is injured, you can call us anytime and we'll give you the location of the nearest open vet clinic. If it's after hours, we'll direct you to the nearest 24-hour facility.
If your pet is found injured and you can't be reached, we can authorize emergency treatment so your pet doesn't have to wait to be helped. This feature is optional and requires that you have a credit card on file in your Pet Emergency Tag secure profile.
If there's a disaster, your phone may not work. But our telephone number on your Pet Emergency Tag has multiple backup systems and will always work. Rescuers can call us when they get to a phone outside the disaster area. When you call us, we'll give you the rescuer's location and contact information.
Peace of mind guaranteed.
Or your money back. Really.
And we stand behind our tag, too. If your pet's Pet Emergency Tag is ever damaged (even if chewed), we'll replace it. Happily. For free.
*Families with four or more pets: Pay for three. The rest are FREE.
Need more information?
Want to partner with us...or simply chat about how your dog is your favorite relative or your cat is better than therapy? Drop us a line. We're your kind of people. And we'd love to hear from you.