Essential Pet Protection
If you're the kind of pet parent who wants to do all you can to protect your pet, then the Pet Emergency Tag (PET) System is your kind of pet protection.
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A standard ID tag and microchip are a good start. The PET is added protection. For added safety and peace of mind. 24/7. In any emergency. Anywhere in the U.S./Canada.
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If your pet is ever lost or needs immediate help and you can't be reached right away, the PET is your pet's 24/7 lifeline:
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If you're in a car accident with your pet
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If there's a natural disaster and your phone doesn't work
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If there's any reason you can't or don't answer your phone
Using the instructions you enter in your pet's online profile, we'll put your customized pet emergency plan into action immediately, including: your backup contacts, vet info and any special needs your pet may have.
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Peace of mind guaranteed. Or your money back. Really.
A standard pet ID tag and microchip are not required, but we highly recommend both.
Total Pet Protection
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The phone number on the Pet Emergency Tag connects to a 24/7 live helpline that works like "911" for your pet in the U.S. and Canada.
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One easy call connects to our U.S.-based staff. We'll use the vital information you entered when you registered your pet's Pet Emergency Tag to get them the help they need immediately.
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The Pet Emergency Tag works in ways an ID tag and microchip don't. And it's not just for lost pets. Think of it as a "911" system for your pet that works in any emergency. Add it for your pet's total protection.
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We highly recommend a chip as a backup in case your pet loses their collar or tag. But a chip is not a good primary ID because it's not visible or easy to use.
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A chip requires a stranger to be willing and able to drive your pet to a vet or shelter to be scanned. What if it's after hours or a holiday? With the Pet Emergency Tag, help is always just one easy phone call away.
A microchip is good backup protection in case your pet needs help and their ID tag or collar is missing. But it's not a fast or easy way to help your pet because it's not visible and must be scanned.
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We highly recommend an ID tag with your phone number. It's the fastest way to reach you if your pet needs help.
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Think of the Pet Emergency Tag as your pet's 24/7 safety net if you can't or don't answer your phone. We always answer. And we'll stay on the phone with the caller until we can reach you or one of your backup contacts.
A standard ID tag is a good start. It's the first thing someone will look for if your pet needs help. The Pet Emergency Tag is your pet's 24/7 lifeline if you can't or don't answer your phone.
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It's like 911 for your pet.
Lost Pet
If your pet has a basic ID tag with your phone number and you can't be reached, the finder will be able to reach our live operators 24/7 by calling our phone number on your pet's Pet Emergency Tag.
Home Fire
If your pet is rescued from your home and first responders are unable to reach you, they can call our phone number on your pet's Pet Emergency Tag. We'll call your backup contact(s) to let them know your pet needs help.
Car Accident
If you're involved in a serious car accident with your pet, first responders can call our phone number on your pet's Pet Emergency Tag. We'll call your backup contact(s) and give them the details of the emergency, including your pet's location.
Travel
If your pet is lost while traveling, your pet's Pet Emergency Tag works 24/7, anywhere in the U.S. and Canada. If your pet becomes sick or is injured, you can call us anytime and we'll give you the location of the nearest open vet clinic. If it's after hours, we'll direct you to the nearest 24-hour facility.
Medical
If your pet is found injured and you can't be reached right away, we can authorize emergency treatment on your behalf. This feature is optional and requires that you have a credit card on file in your Pet Emergency Tag System online secure profile.
Natural Disaster
If there's a disaster, your phone may not work. But our telephone number on your pet's Pet Emergency Tag has multiple backup systems and will always work. Rescuers can call us when they get to a phone outside the disaster area. When you call us, we'll give you the rescuer's location and contact information.
Peace of mind guaranteed.
Or your money back. Really.
And we stand behind our tag, too. If your pet's Pet Emergency Tag is ever damaged (even if chewed), we'll replace it. Happily. For free.
*Families with four or more pets: Pay for three. The rest are FREE.​